Privacy Policiy

Our Privacy Policy was last updated on 25 May 2018 in line with GDPR. It governs the privacy terms of our Website following all legal requirements to protect your privacy. Our Privacy Policy (together with our terms of use) explain how we may collect and share information. Please read the following carefully.

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you kindly provide to us, will be processed by us. This Privacy Policy may be updated by RAMON CUBERTA | BESPOKE BARCELONA® at any time and without notice to reflect new legislation and/or to improve our services. For collecting data covered by The General Data Protection Regulation (GDPR), Regulation (EU) 2016/679. You may access the current version of this policy by clicking on the footer link to ‘Privacy’.

We are very careful to keep your information encrypted and secure, through our checkout process using SSL (secure socket layer) to verify your information will never be saved on anyone’s servers. We guarantee we will never share or sell your information with third party companies, and we will ask for the necessary information from you with the purpose to process your purchase and deliver the goods to you safely, we will also include your email to our newsletter automatically but you are free to unsubscribe permanently at any time.

Access, Rectification and cancellation of your data:

You can access, cancel or rectify your personal data at any time as well as the use we make of them. If you wish to exercise any of these rights, send us an email to info@ramoncuberta.com or a letter via mail post to: RAMON CUBERTA,  C/Bori i Fontestà, 13 – 08021 Barcelona, Spain.

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Please click on “more” to keep reading:

Information we collect

We collect the personal information you give us such as your name, address and email address. When you browse our online store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): Under your permission, we may send you emails about our news, our Trunk Shows updates, new collections and models of shoes.

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Data Consent

By using our website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Unfortunately, the communication of information via the internet is not completely secure. Although we will strive to protect your personal data, we cannot guarantee the security of your data transmitted to our site as this is at your own risk.

Data is stored on an webmailer.1und1.de  Server (AWS) within the Germany (EU). The data is not transferred to any other servers.

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for the device you are using
To provide you with information of our products and custom shoemaking services that you request from us or which we feel may interest you, where you have consented to be contacted.
To allow you to participate in interactive features of our service, when you choose to do so. For example, opting into receiving push notifications through the application.
To notify you about important changes to our service:
If you are an existing customer and paying for shoemaking services from us, we will only contact you with information about goods and services if these are similar or preferential to those previously sold to you or you have expressed specific interest.

We get your consent just when you provide us your personal information to complete a transaction of bying, verifying your credit card, place an order, arrange for its delivery or return a purchase. So we imply that you consent to our collecting it and using it for that specific reason only.

We never will ask for your personal information for a marketing or commercial reason, we will either ask you directly for your expressed consent to provide you with an opportunity to say NO.

You always are able to withdraw your consent in case you change your mind, you may withdraw your consent for us to contact you, at any time, by contacting mailing us at: info@ramoncuberta.com

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Disclosure

Any behavioural data will be anonymised in the event it is passed to third parties whom we work with, such as Business Improvement Districts and Councils. Your personal details and email address will not be passed onto third parties.

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Store Online - Ecommerce

Our Store is hosted on Hosting Amazon Web Services whose providing us the online e-commerce platform that allows us to provide to sell online our MTO Program: Shoes, belts and other leather goods. So the data of our costumers that are using our MTO Programm to buy online our custom orders that are comissioned online and delivered in 5 weeks, is stored through Hosting Amazon Web Services data storage, databases and the rest of information. They store the data of our clients on secure server behind a firewall and all security measures.

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Storing the Personal Data

We will take all steps reasonably necessary to ensure any data is stored securely and in accordance with this privacy policy.

You reserve the right in line with GDPR to request the deletion of your data. If you’d like to request this deletion please send the request us via email to: info@ramoncuberta.com.

Where you can ask us about your data to access online profiles, access, correct, amend or delete any personal information we have about you, register a complaint, want more information or simply delete all information that our server and our folders could keep under totally security; please request us via email to: info@ramoncuberta.com.

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Payment Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

If you choose a direct payment gateway to complete your purchase, then “…” stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

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Use of Cookies

Our Website uses Cookies to identify the areas which our visitors have been visited. A Cookie is a piece of data stored on your computer or mobile device by your web browser. We may use Cookies to personalise the content that you see on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access the full functionality of the website.

Google Analytics cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.

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IP Addresses

Sometimes we may automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if applicable. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. We use all of this information to analyse trends among our Users to help improve our website.

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Third-Party Services

The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers. Remember that certain providers may be in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the authority(s) in which that service provider or its facilities are located. As an example, if you are in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

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Changes & Rights

CHANGES TO THIS PRIVACY POLICY:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

YOUR RIGHTS:

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

Our site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites please note they have their own privacy policies and that we do not accept any responsibility or liability for these policies.

You have the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee to meet our costs in providing you with details.

You reserve the right in line with GDPR to request the deletion of your data. If you’d like to request this deletion please send the request to: info@ramoncuberta.com

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Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, want more information or simply ask some questions regarding these privacy policies you may contact us:

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C/Bori i Fontestà, 13 – 08021 Barcelona
Tel: +34 625 182 195 
info@ramoncuberta.com